JPMorgan Loan Servicing Manager III 

United States, Texas, Plano 

739192828

Job responsibilities:

• Regularly updating /utilizing the loan disbursement program to manage the team’s portfolio activity including: processing loan fundings, rate changes, loan billings, loan payoffs, insurance management, collateral releases, third party servicing and successfully managing customer requests.
• Verifies and approves teams daily transactions on an exception basis.
• Coordinates and assigns new originations.
• Provides mentoring, training and assistance to new and existing team members.
• Monitors monthly management reports.
• Actively participates in various developmental committee meetings.
• Assists in the creation and implementation of departmental procedures and special projects.
• Identifies process improvement and efficiency enhancements.

Required qualifications, capabilities, and skills:

• Knowledge of Affordable Housing lending,
• Demonstrated leadership success within a Servicing/Operations Environment (5+ years)
• Advanced analytical skills, problem solving and strategic thinking skills.
• Excellent oral and written communication.
• Ability to explain in detail the business process to internal and external clients, as well as provide leadership in a positive and proactive manner.
• Excellent time management skills with the ability to multitask in a fast paced environment.
• Ability to prioritize and meet deadlines and interpret complex loan documents.
• Effectively communicate and interact with all levels of the organization.
• The ability to analyze problems, perform due diligence and recommend solutions or appropriate courses of actions required.
• Ability to determine potential risk exposure to the Bank.
• Ability to handle difficult situations with external and internal customers in a timely and professional manner.
• Act with a sense of urgency and prioritize when necessary.