In this role, you will:
Additional responsibilities may include:
Provide proactive and reactive end-to-end intelligence services to the Wells Fargo enterprise through continuous monitoring of available internally sourced and externally sourced information, data feeds, alerts, escalations, and notifications for indicators of potential situations.
Trigger broader Enterprise Incident Management (EIM) and support response model when activated including notification and call support for:
- Emerging risk and incident assessment
- Activation of the company’s Enterprise Incident Command Center response structure
- Communicating risk and response activities in a dynamic and fast-paced environment
- Provides risk-based guidance to lines of business and leadership in response to critical incidents
- Support Wells Fargo’s role in critical infrastructure protection - Foster partnerships and trusted relationships for preparedness, improved resilience of the critical infrastructure
- Lead and/or participate in post incident review meetings with key business partners to review events and opportunities for ongoing improvement.
Required Qualifications:
- 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications
- Experience in Global incident monitoring / command centre, preferably with a multinational corporation Required to have
- A bachelors degree or higher or equivalent law enforcement/military experience
- Experience with in-house centres in SEZ supporting the US would be a distinct advantage.
- Experiences should include extensive experience in incident management, intelligence / threat monitoring, management of crisis situations (global in nature).
- Must have good understanding of global trends and practices in emerging trends, threat identification and monitoring and reporting.
- Ability to handle multiple priorities and work to tight deadlines, coupled with a commitment to the highest quality standards and an eye for detail
- Team player, with the ability to gain confidence and trust at all levels of the organization, leveraging networks and overall strength of the enterprise
- Proven change management experience with solid decision-making skills and analytical ability.
- Proven strong relationship management skills and demonstrated success in building partnerships, collaborating, and influencing at senior levels across lines of business as well as with corporate partners and external vendors.
- Demonstrates a high degree of reliability, integrity, and trustworthiness in all areas
- Takes ownership for responsibilities and for management of risk exposure.
- A seasoned, relationship-driven executive who will have the style and sensitivity to work within a highly complex business environment. Multi-cultural sensitivity a must.
- Exhibits excellent problem solving and analytical skills.
- Demonstrated expertise in Project Management, Stakeholder Engagement, , leveraging Technology and Quality. Exhibits commitment to delivery of quality work products.
- Willingness and experience of having worked in shifts and managing 24x7 responsiveness.
- Strong interpersonal, influencing and communications skills with an ability to effectively manage and build relationships
- Maintain calm during stressful situations; demonstrated leadership skill sunder fast-paced, highly dynamic situations
- Demonstrated ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
- Should come with experience in command center / incident and crisis management for identification , assessment , reporting, and management of global / regional threats / incidents
19 May 2025
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.