JPMorgan Client Onboarding Business Manager - Vice President 

United States, Texas, Plano 

738553102

Job responsibilities

• Drive strategies and insights to address top WKO opportunities for the business and inform the overall WKO strategy for CIB Operations, and recommend critical priorities to achieve that strategy
• Leverage expertise across Product, Technology and Operations to determine greatest areas of opportunity for acceleration, and scope and structure projects to support it; Advise and influence senior leadership on key business decisions and major change initiatives
• Gain deep understanding of end-to-end WKO lifecycle; Perform product and operational analytics to identify improvement opportunities
• Develop and operationalize key metrics to measure the current state, define what success looks like in future, and enable strategic solutioning and execution
• Responsible for portfolio governance of data and WKO projects including managing the Book of Work, prioritization, staffing, management reporting, dashboards and analytics
• Act as trusted advisor to the Business head, and represents the Group in various forums
• Manage business performance through the development and execution of business reviews, and senior management governance along with expense/budget management reviews

Required qualifications, capabilities, and skills

• 4+ years in program, strategy or advisory experience in a complex and dynamic environment
• Demonstrated strategic mindset, analytical abilities, and deep intellectual curiosity
• Ability to define and drive a delivery roadmap inclusive of milestone deliveries and the associated status reporting
• Ability to work with and act as a liaison between Operations, Product Controllers, Finance, Legal and Senior Executives
• Demonstrated ability to deliver executive presentations and messaging to senior and global business heads through excellent written and oral communication skills

Preferred qualifications, capabilities, and skills

• Identify potential roadblocks and escalate issues as needed
• Collaborates with other team members to ensure successful implementation of the WKO strategy
• Ability to take ownership of individual pieces of the strategy as needed and continuously stays up to date with developments in the WKO field
• Previous product knowledge and/or prior Business Management, COO or Strategy experience