Amazon Sr Technical Program Manager Customer Engagement Technology 

Canada, Ontario, Old Toronto 

737082656

Key job responsibilities• Collaborate with Product, Engineering, and Operations teams to define program scope, requirements, and success metrics.
• Develop and maintain program schedules, identify dependencies, and manage risks to ensure on-time delivery.
• Communicate program status, risks, and decisions to stakeholders at all levels, including senior leadership.
• Analyze data to identify opportunities for improvement and measure the impact of implemented solutions.

- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership