Amazon Software Development Manager Customer Engagement Technology 

Canada, British Columbia, Vancouver 

554533059

Key job responsibilities- Manage overall software development life-cycle- Report on status of development, quality, operations, and system performance to management- Foster culture of continuous engineering improvement through mentoring, feedback, and metrics
- Hire, coach, and mentor individuals; build a strong cross-functional organization
- Interface with a diverse customer base to understand requirements, priorities, and processes
- Propose and implement new projects or recommend system improvements.
- Own all operational metrics and support
- Set clear, measurable quality goals for an organization in a data-driven wayA day in the life

- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- Demonstrated proficiency with an object-oriented programming language; strong object-oriented design and algorithmic analysis background
- Track record of developing engineers through various career stages and building high-performance teams
- Excellent written and verbal communication skills wTith a proven ability to present complex technical information in a clear and concise manner to a variety of audiences; technical and non-technical audiences including those at the senior leadership levels.
- Master’s Degree in Computer Science or related discipline with 5+ years of experience; or Bachelor’s Degree with 7+ years of experience

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
- 8+ years of leading the definition and development of multi tier web services experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product and program management teams