Microsoft Program Manager 

Taiwan, Taoyuan City 

736958819

, processand innovation

Global Payout Solutions (GPS)within Micare experts in compliant and

• People Focused – The needs, well-being, and growth of the team is a priority.

• Tomorrow-minded – We focus on innovation and scalability to drive business outcomes.

• Data Driven – Decisions and actions are based on data insights.

• Customer Obsessed – Our customer is at the center of all business decisions and actions.

• Curious – Passionate for learning and open to taking risks & failing fast.

As aProgram Manageryour job is toown therelationship, investment. You havea deepdeveloping relationships& high-quality engagementplanning &execution. You love the challenge of solving big, bold problems. You see opportunities when others see failures. You are an effective communicator, able to customize your message to many layers in a largeand you are comfortable delivering difficult messages when they areYou have helicopter thinking (big picture) but have an ability to go to ground level details.You are an influencer, knowing how todrive change in other organizations,instrument processes and ensure quality in designYou are an experiencedmanager and take pride in delivering solid,projects. You are tenacious in unearthing risks and mitigate them proactively, engaging whoever you need for support to do this. You have either had experience in an Operations environment or a Sales Incentives operational environment. You willrelationships with various Business, Operations and Engineering groups to understand existing processes and systems while driving improvements to the same. You will be accountable forsuccessful investment launches and governance management, drivingchange through data

Required qualifications

• Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement
  • OR equivalent experience
• 4+ years ofdemonstratedGlobal Program Management, Capability or Project Management experience preferably in an Operations environment

Preferred qualifications

• Proven ability toestablishtrust quickly and create win-win situations
• Understanding of business, product, and technical strategies, and proven cross-group program/project leadership and management skills.
• Ability to communicate with business leaders through all levels of the organization
• Solid strategic and tactical business skills
• Comfortable working with ambiguity & adept at using data to influence business decision making
• Experience with Microsoft Office, with advanced Excel Skills preferred. Solid knowledge of PowerPoint and the ability to prepare and deliver leadership presentations
• Demonstrated ability to implement change
• Core Competencies: Problem solving; planning, organizing and coordinate, cross-group collaboration, influence without authority

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

• Build, develop andmaintainhighly collaborative and effective working relationships with key stakeholdersfacilitateproactive planning, agreement on cross group delivery plan of record, smooth communication and risk/issue tracking and resolution
• Identify requirements for program change from policy stakeholders, assess feasibility to deliver, capture and document technical requirements for calculations and payments and create a working Plan ofRecord/roadmap items for enhancements/change, drive change control, proactively identify and manage risks and issues, strong focus on escalation management/future mitigation, triage, cross group coordination and milestone management
• Holds deep insights into program performance and program execution health. Leverages these insights to address gaps and opportunities with the goal to deliver greater program performance andutilizationrate by partners
• Subject matter expert for all aspectsof operations for yourportfolio- understand theend-to-endflow, how the business rules are executed and ensuring compliance is the top priority
• Workswith capability manager peers to ensure integrity oftheend-to-endprocess and ability todeliverprogrammatic goals through operational processes
• Design, store, andutilizerelevant data as it pertains to yourportfolio
• Translatebusiness and operational strategies into actionable process improvement efforts with defined outcomes
• Works with both business, capabilityand engineering teams to define, instrument and execute upon process measures and metrics that tie to LOB and Corp KPI’s
• Embody our and