Responsibilities
- Initiate, plan, manage, and execute delivery of a complex technology projects, programs and potentially portfolios
- Manage high priority projects end to end, and / or add support to projects in trouble or behind
- Help drive organization change to provide transparency and efficiency through the promotion of project management processes and team
- Ownership of complex company operations projects, programs and interdependencies with the changing operations environment
- Work with senior engineering leads and team members to create and execute delivery plans, turning ambiguous into defined and measurable milestones and an agreed project delivery strategy
- Review, recommend and develop improvements on program and portfolio initiation, execution and reporting
- Proactively discover and identify risks, issues and dependencies with the ability to affect the project, escalate appropriately and address delivery bottlenecks with solid judgment.
- Executive management reporting responsibilities; tracking, reporting, and communicating delivery progress with clarity and precision to suit the relevant audience
- Strategize and develop operational and PMO specific processes and tools to improve efficiency and/or quality
- Coordinate and develop best practices along with other project management leaders within the company & contribute to roadmaps and strategies for the infrastructure PMO organization
- Support training and coaching initiatives for more junior team members, bringing knowledge of technologies, tools and strategies for effective project management
- Initially an individual contributor role to move forward the significant amount of change underway in ICE, this role has strong potential to move to managing Portfolio(s) of projects and a team of PMs, both local and abroad
Knowledge and Experience
- Master's Degree in Technical or Related Discipline / MBA preferred (Bachelor’s Degree minimum)
- Minimum 10 years' work experience with at least 5 years of specialized technology project management; ideally working with a range of financial industry systems in highly regulated markets.
- Experience in quickly establishing effective working relationships with senior teams and directing resources through influence to deliver project outcomes in a fast moving, matrix environment
- Experience having both direct and non-direct reports and proven success in managing both scenarios
- Previous hands-on technical and projects experience bringing a strong understanding of datacenter technologies (Networks, , Windows compute (physical, virtual, micro-services), Storage, on-prem private cloud, etc.)
- Proven experience delivering or recovering complex technical infrastructure projects. such as plant-wide systems refreshes, or large data center migrations
- Previous experience in developing and/or maturing project management processes
- Excellent verbal and written communications skills
- Strong documentation, planning (WBS and identifying/managing dependencies), and stakeholder management skills.
- Ability to apply standardized project control mechanisms such as planning and project progress tracking / control, estimating, logic analysis, resource planning and allocation, issue and risk management.
- Ability to self-start effectively with ambiguity and varying levels of detail.
- Strong project management skills (time and organization, PMP, Prince2 or similar a plus)
- Demonstrated success in process improvements and and/or building PMO from ground up
- Success in this role requires a blend of program leadership, technical understanding, stakeholder management, and executional urgency.
