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JPMorgan Finance Manager - Business Banking Servicing & Operations 
United States, Delaware, Wilmington 
736929825

10.08.2024


As a Finance Manager in Consumer & Community Banking Operations, you will provide financial and analytical insights for Business Banking Servicing & Operations Support. This is a time-pressured and high-profile position which is instrumental in assisting/advising senior management and in coordinating the deployment of the bank’s corporate resources to address strategic and tactical objectives.

Job responsibilities

  • Implement new business strategy, strategic initiatives or platforms, including aligning department and support groups (Finance, Tech, Ops, Work Force Planning)
  • Optimize 'bottom line' business performance by driving key initiatives
  • Identify, escalate and mitigate business risks that could impair our ability to do business
  • Analyze financial performance, including expenses; identify productivity initiatives and drive implementation
  • Partner with the business, Operations and Technology in the definition of future workflows and implementation of related technology and infrastructure projects to prepare the business to meet the requirements of an ever evolving market structure
  • Partner with Product Chief Financial Officers to manage Ops Product headcount to support initiatives that impact Customer Service
  • Represent business in respective internal/external working groups

Required qualifications, capabilities and skills

  • 7+ years of Banking or Financial Services experience
  • Bachelor’s degree in Accounting, Finance, Economics, or other related area
  • Previous product knowledge and/or prior Business Management experience
  • Strong executive presence and ability to present to senior and global business heads
  • Ability to both define and deliver to conclusion a strategic agenda across multiple groups
  • Strong analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely
  • Excellent project management and organizational skills
  • Attention to detail with logical thought process
  • Experience with Essbase, Hyperion, or SAP

Soft skills

  • Excellent written and oral communication skills and ability to tailor message and style to different constituencies (e.g. Finance, Executive Management, Operations)
  • Able to forge strong internal relationships across a broad range of functions
  • Highly motivated self-starter with excellent time management/prioritization skills
  • Energetic and dynamic in style. Self-motivated, tenacious and able to work with high degree of independence