Walmart USA Staff Content Strategist - API Technical Writer 

United States, California, Sunnyvale 

736807739

the way people shop . also externalizing our se same innovative technologies. This role requires a mix of technical aptitude, significant API and developer-facing documentation experience, communication skills, deep knowledge of grammar and punctuation, as well as strong project management skills. This is a hybrid role in our Sunnyvale office, supporting a global team. Responsibilities...

• Gather information, interview subject matter experts ( SME s ) , and conduct research .

• Partner closely with e ngineering, p roduct, o perations, and o nboarding teams to i dentify content gaps .

• Work with p roduct stakeholders to identify API audience information , requirements, and documentation deliverables .

• Synthesize content requests and data from multiple sources into accurate documentation and cohesive content plans .

• Write and publish best-in-class API reference documentation, Postman collections, tutorials, getting started guides, FAQ s , troubleshooting, and release notes .

• establish API documentation style and process guidelines .

• Understand how end users use API-related documentation and advocate for end - user needs to produce successful documentation.

• ake recommendations to help the team choose the best API documentation writing and publishing tools .

• Contribute to the ongoing evolution of API documentation , strategy , design , and implementation .

• Provide peer reviews and coaching for team members .

• Track and report project schedules and assignments while working toward set deadlines.

Education and Experience Qualifications...

• /BS in Computer Science, Software Engineering , or a relevant area

• + years of experience in technical product documentation

• + years of experience in developer-facing API documentation

• 5+ years of developer experience

• Experience with Postman , linting tools , using a command line interface, GitHub, HTML, and CSS

• Knowledge of API technical concepts, webhooks, authentication, and authorization

• in extracting SME knowledge and communicating it in a meaningful way

• the end-user’s

• Excellent planning, organizational, and execution skills , with an ability to manage multiple, competing priorities in a fast-paced, constantly changing environment

• Knowledge of technical writing standards and the ability to adhere to a style guide

• A track record of excellent communication and cooperation, preferably in a global and culturally diverse organization

• Excellent writing skills and the ability to make complex topics easy and engaging

Nice to have...

• Experience with JIRA, Confluence, and ReadMe

• Portfolio of API documentation created in previous

• Experience with API documentation for marketplace platforms