EY Wellbeing Team Effectiveness Operations Specialist 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

736726959

enabling personal fulfillment and peak performance across the firm

Your key responsibilities

With a diverse range of responsibilities, you'll handle everything from driving operational excellence and improving the team’s effectiveness to working on transformational projects and programs within EY. Your strong data and analytical skills and keen eye for detail will be key for success in this role.

• Identifying, developing, and deploying best practices to enhance organizational and employee effectiveness
• Leading project/program measurements, including process analysis, reporting of results, and making recommendations to drive improvements
• Developing capacity plans for employee mental health support function to assist with cased assignment and staffing decisions
• Building and maintaining Wellbeing metrics dashboard to monitor engagement and utilization of Wellbeing programs owned by the team
• Building and maintaining request portals for the team’s services and managing assignment process for requests
• Leveraging understanding of complex workflows to design systems to improve ease of use and efficiency
• Leveraging data analytics to identify trends, make comparisons and provide solutions
• Managing reports and databases to support talent initiatives
• Assisting with preparation, evaluation and reporting of the annual COE budget
• Facilitating complex solutions across teams requiring ongoing working relationships at varying levels
• Explaining difficult issues and working to establish consensus, communicating issues and status reports to leadership and/or stakeholders
• Leading the development of strategies to support key business drivers and initiatives around Careers Agility, Thrive Time or Succession Planning
• Developing talking points, toolkits and presentation materials

Skills and attributes for success

• Experience developing and optimizing systems for service delivery
• Ability to navigate, utilize and leverage various internal resources
• Ability to identify, align and improve operational processes across the business
• Strong project management skills, including the ability to manage competing deadlines
• Advanced proficiency in data analysis, which includes data collection and providing recommendations
• Proficiency in Microsoft Office applications, Visioand data visualization tools such as Power BI
• Ability to collaborate with technical teams on building new solutions, including translating functional needs clearly to those technical teams
• Strong attention to detail
• Strong written and verbal communication skills
• Ability to handle sensitive information in a confidential manner

To qualify for this role, you must have

• Bachelor's degree or related work experience
• Five-plusyears of related work experience

Ideally, you'll also have

• Two-plus years of experience preferably within operations, program management, project management or resource management

• Experience working in professional services
• Flexibility to adapt to changing business situations
• Strong reporting and analytical skills
• Aptitude for learning new technologies extemporaneously