Scheduling and coordinating calls with senior partners around the world (Citi Services, Clients, other Sanctions units), preparing meeting minutes, tracking action points, reporting data findings on management forums
Performing verification of transactions and documentation in terms of sanctions in an appropriate timeframe
Handling client escalations
Compliance with the procedures and rules prevailing at Citi
Active order management from receipt to completion (status tracking, additional information and answers to queries, sending reminders)
Identifying and reporting issues during work, coordination of the work with technology, tracking updates
Leading process changes, UAT/PVT tests, preparing documentation related to the process changes
Support for other teams on the orders of the superior
Supporting the manager in coordinating the work of the team. Ensuring compliance with TAT (Turnaround Time) and quality indicators (Operational Timeliness, Political Timeliness and Accuracy)
Requirements:
C1 and above Level knowledge of English in speech and writing
Experience in the AML / Compliance / KYC / Sanctions sector will be appreciated
Independence in running projects
Minuteness
An attitude towards providing the best services for the customer
Ability to work independently and in team work
Organizational skills, ability to solve problems
Ability to work under time pressure
Flexibility regarding working hours and working days
What we offer:
Collaborating with global teams and global mobility
Very broad range of development opportunities locally and globally
Working in a friendly, dynamic and multinational environment
Competitive salary, annual salary review
Permanent agreement after the successful onboarding period
Home office in a hybrid model
Emphasis on ethical aspects in work environment
Social benefits (e.g. private healthcare care, Benefit System, life insurance)