Bank Of America Business Control Manager 

Brazil, São Paulo, São Paulo 

734773546

Profile / Skills:

Candidate must be able to thrive in a fast-paced and high-pressure environment with the following primary responsibilities:

• Manage, coach, and develop a high-performing team, act as an escalation point within the country/region, and continue to improve conduct and culture within the business and wider organization;

• Support the Firm's Trade Surveillance Framework in the FLU and 1st Line, including control design and implementation, parameter setting, periodic reviews, venue coverage, data quality, alert dispositioning and investigations;

• Work as a team to maintain global transparency and consistency (with regional customization where appropriate) of roles, processes, and accountabilities, and enhance governance and associated documentation (e.g. Written Supervisory Procedures, desk procedures, etc.);

• Undertake program-wide initiatives to enrich the control framework, including identification/resolution of Audit Issues, and performance of deep-dives to identify control weaknesses or gaps in processes/activities that require remediation;

• Manage and deepen relationships within the LOB and COO/CoS and a wide array of control/support partner groups (including but not limited to Compliance, Legal, Audit, Finance, and Technology);

• Interface with Regulatory agencies (both domestic and international) as required, representing the Firm, and be accountable for ensuring regulatory concerns are appropriately and swiftly addressed;

• Active participation in governance routines and internal/external exams, including preparing and presenting documentation to a diverse and senior audience; and

• Drive operational risk program deliverables on behalf of the LOBs including Risk and Control Self Assessments, Single Process Inventory, key metrics, and operational event reporting.

Required Experience:

• 8+ years of industry experience within Global Markets and/or Support Functions;

• Preferred: Experience working in Front/Middle Office and/or Compliance, and an understanding of both Fixed Income and Equity products;

• Preferred: Understanding of Market Misconduct and Unauthorized (Rogue) Trading behaviors across Trading and Sales businesses;

• Ability to work collaboratively across multiple stakeholders and deliver results in a timely manner;

• Self-starter with ability to multitask and manage competing priorities, managing effectively in a dynamic environment;

• Excellent verbal and written communication skills with the ability to articulate complex concepts in a clear and concise manner;

• Exceptional relationship management skills – ability to work confidently with employees of all levels, including senior executives;

• Commitment to provide timely and accurate guidance to the FLU with strong ability to influence when needed;

• Inquisitive mindset and the ability to think creatively to solve problems and anticipate potential questions or issues;

• Excellent judgment in handling sensitive and confidential information;

• Attention to detail and high standard for quality work product; and

• Fluency in English and Portuguese required.