Multiple years of experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education) and/or driving digital transformation
OR Bachelor's Degree in Business, Technology, or related field AND 3+ years experience working in a relevant industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education) and/or driving digital transformation
OR Master's Degree in Business Administration AND 2+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education) and/or driving digital transformation
OR equivalent experience
Preferred Qualifications (PQs)
3+ years account management experience OR equivalent
Responsibilities
Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met.
Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies.
Orchestrate full customer team across all areas of Microsoft to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Microsoft.
Trusted Advisor – Proactively develops a strong understanding of the customer’s business to drive new business opportunities/ drive growth/net new business.
Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.
Deliver Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share, through highly structured execution of plans to meet targets.
Ensuring that sales target are met for the portfolio of 8-10 Enterprise Customers, by executing structurally on the customer account plans.