Key Responsibilities include:
- Design, develop, and maintain dashboards for the Strategic Insights group and teams across Chase Customers using data visualization tools such as Tableau.
- Interpret and analyze the insights from Tableau-based dashboards & interactive analytic suites to identify and present actionable opportunities and monitor the comparative effectiveness of various initiatives across teams.
- Package and present data and insights in an executive and visualized format.
- Prepare and automate the data needed for Tableau dashboards, including any statistically derived metrics or benchmarks; and uses multiple analytic tools and data sources to support those objectives, including Tableau, AWS Quick Sight, Alteryx,SQL and Excel.
- Pro-actively identify key growth areas and opportunities and communicate recommendations to the leadership team and various marketing teams across the firm to influence and fine-tune our marketing strategies.
- Collaborate with cross-functional strategy teams to design and deliver customized analyses and strategic roadmaps, and synthesize the data into actionable insights to influence and drive business and marketing strategies for the businesses.
- Identify opportunities to improve our marketing cost efficiency and drive sustainable business growth.
Qualifications
Required work experience: 7-10 years of relevant experience in data visualization, analytics, and data-driven strategic marketing role(s).
Skills:
- Strong Tableau and Tableau Server knowledge and skills; other visualization designing tools such as Illustrator or equivalent is a plus
- Should be strong in building analytical insights into attention grabbing visuals.
- Excellent analytical ability as well as hands-on experience with analytical and statistical packages/databases (e.g. SAS, SQL or equivalent); experience with big data technologies and machine learning is a plus
- Strong communication skills and being able to communicate and interact effectively with leadership team to deliver insightful customer analyses and actionable recommendations
- Ability to analyze, interpret and translate metric performances into insights and recommendations, and package and present projections, performance trends, and performance outlooks in an executive format
- Experience with data automation or data wrangling ETL tools such as Alteryx, Trifecta or equivalent
- Demonstrated experience in analyzing voluminous data from raw sources
- Ability to conduct research into data mining issues, practices, and products as required
- Demonstrated problem solving skills, especially in a fast-paced environment
- Understanding of the key drivers within Consumer Banking or Financial Services is preferred.