Honeywell Sr Field Service Supervisor 

United States 

730937373

As a Senior Field Service Supervisor here at Honeywell, you will play a critical role in guiding and managing a team of field service technicians to ensure the successful installation, maintenance, and repair of our Building Automation products and systems. You will report directly to our Field Service Manager, and you’ll work out of a Honeywell location in the Central Midwest with occasional travel. In this role, you will impact the efficiency and effectiveness of our field service operations, ensuring customer satisfaction and driving business growth.

KEY RESPONSIBILITIES

• Guide and manage a team of field technicians, providing guidance, facilitation, and training resource allocation and labor loading and proactive planning to ensure an adequate number of resources to meet the customer schedule
• Oversee the scheduling and dispatching of technicians to customer sites
• Ensure timely and accurate installation, maintenance, and repair of Building Automation products and systems
• Monitor and analyze field service metrics to identify areas for improvement and implement corrective actions
• Work with cross-functional teams to resolve customer issues and provide technical facilitation
• Maintain strong relationships with customers, addressing their needs and ensuring satisfaction
• Stay updated with industry trends and advancements in field service technologies

YOU MUST HAVE

• Minimum of 3 years of experience managing a field service/technician team
• Strong guiding and supervisory skills
• Excellent problem-solving and decision-making abilities
• Strong customer focus and ability to build and maintain relationships
• Ability to travel to customer sites as required and valid driver's license

WE VALUE

• Associate's or Bachelor's degree in a technical field
• Experience in the HVAC or building automation industry
• Knowledge of Honeywell products and systems
• Certifications in relevant technical areas

• JOB ID: HRD253532
• Category: Customer Experience
• Location: 2101 CityWest Blvd,Houston,Texas,77042,United States
• Exempt