Snowflake BIZOPS MANAGER FINANCE & WFM 

Ireland, Dublin 

73058423

Collaborate with cross-functional stakeholders in annual capacity and headcount planning, model headcount scenarios to meet the needs of both the business and Snowflake customers, and drive an efficient customer facing resource acquisition strategy year-over-year.

Partner with existing workforce management teams to understand our global workforce requirements, and help build a long-term facilities strategy that is aligned with the needs of the business.

Coordinate centralized recruiting activities for Global Support.

Develop scalable solutions, work to manage risks across the organization and develop best practices to benefit the organization.

Act as a back-up for monthly budget reforecasts, in coordination with cross-functional stakeholders.

Bachelor's degree in a business or finance field or equivalent practical experience

5+ years of experience with workforce management/department budget management

3+ years of experience in a Support organization

Demonstrated ability to identify and solve abstract problems quickly with some management guidance

Knowledge of best practices in business operations, service operations, and customer support operations.

Highly organized and self-motivated individual with a strong attention to detail

Comfort in the ambiguity of changing priorities and flexibility to new ideas within a fast-paced environment

Experience negotiating contracts and terms in partnership with legal, sales, and services stakeholders

Curiosity about how things work, with the ability to anticipate problems, identify, and help drive areas for improvement.

Experience building trusted advisor relationships with senior management.

High levels of emotional intelligence (EQ), empathy, proactivity, and the ability to advocate for both customers and internal teams alike, continuously striving for mutually beneficial solutions.

Understanding of Data Warehouse fundamentals and concepts.