Bank Of America Private Bank - Trust Senior Associate 

United States, New York, Buffalo 

730556014

Job Description:

Job Summary:

The Trust Senior Associate (TSA) is a specialist role that has primary responsibility for assisting the Senior Trust Officer and Trust Officer in all phases of trust account/relationship servicing, fulfillment and/or administration. TSAs are trust product experts who act as an additional point of contact for clients and/or as a backup for client-facing Trust Officers.

Job Description:

• In addition to the ability to deliver generalist support, and as part of the Client Team, actively support Senior Trust Officers and Trust Officers to meet clients’ trust needs and expectations
• Serve as an additional point of contact to clients and/or as backup for the Trust Officers
• Initiate and monitor client onboarding including account opening and asset transfer; handle client inquiries related to the on-boarding process; KYC refresh and ongoing requests, digital engagement and fulfillment
• Responsible for:
  • Complex party maintenance
  • Administrative Review (IM&T)
  • Transaction Processing and Management
  • Money Movement (Trust)
  • Specialized Fiduciary Transactions
  • Discretionary and action matters
  • UPIA, Equitable Adjustments and 65 Day Tax
  • Account Pay Service Provider
  • Generation Skipping Tax – Processing
  • Asset Transfer - complex
  • Administrative duties as required
  • Support initial review of IPS process
• Perform servicing, fulfillment and account maintenance activities, which are primarily trust/fiduciary-related that include PACE/Trust Web accounting transactions, deposits/transfers, etc.
• Leverage experience and deep expertise especially with the most complex administrative trust needs to manage and/or execute client transactions
• Proactively identify deepening opportunities while performing existing responsibilities and engaging in meaningful interactions
• Coordinate with Client Teams and partner to deliver an integrated service to the client and identify and resolve issues in an effective and timely manner
• Participate in Client Management Process (CMP) activities including supporting delivering a branded client experience and meaningful interactions
• Ensure adherence to all internal policies and compliance to legal and regulatory requirements

Qualifications:

• Minimum of 4-5 years of experience with a financial institution focusing on high net worth client service and sales
• Ability to successfully complete assessment of critical skills
• BS/BA degree in Business, Finance, Economics or Law desired

Skills:

• Active Listening
• Adaptability
• Attention to Detail
• Emotional Intelligence
• Prioritization
• Collaboration
• Critical Thinking
• Decision Making
• Oral Communications
• Written Communications
• Drives Engagement
• Innovative Thinking
• Mentoring
• Networking
• Problem Solving

Minimum Education Requirement:High School Diploma / GED / Secondary School or equivalent

1st shift (United States of America)