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Bank Of America Private Bank - Trust Senior Associate 
United States, New York, Buffalo 
730556014

20.09.2024

Job Description:

Job Summary:

The Trust Senior Associate (TSA) is a specialist role that has primary responsibility for assisting the Senior Trust Officer and Trust Officer in all phases of trust account/relationship servicing, fulfillment and/or administration. TSAs are trust product experts who act as an additional point of contact for clients and/or as a backup for client-facing Trust Officers.

Job Description:

  • In addition to the ability to deliver generalist support, and as part of the Client Team, actively support Senior Trust Officers and Trust Officers to meet clients’ trust needs and expectations
  • Serve as an additional point of contact to clients and/or as backup for the Trust Officers
  • Initiate and monitor client onboarding including account opening and asset transfer; handle client inquiries related to the on-boarding process; KYC refresh and ongoing requests, digital engagement and fulfillment
  • Responsible for:
    • Complex party maintenance
    • Administrative Review (IM&T)
    • Transaction Processing and Management
    • Money Movement (Trust)
    • Specialized Fiduciary Transactions
    • Discretionary and action matters
    • UPIA, Equitable Adjustments and 65 Day Tax
    • Account Pay Service Provider
    • Generation Skipping Tax – Processing
    • Asset Transfer - complex
    • Administrative duties as required
    • Support initial review of IPS process
  • Perform servicing, fulfillment and account maintenance activities, which are primarily trust/fiduciary-related that include PACE/Trust Web accounting transactions, deposits/transfers, etc.
  • Leverage experience and deep expertise especially with the most complex administrative trust needs to manage and/or execute client transactions
  • Proactively identify deepening opportunities while performing existing responsibilities and engaging in meaningful interactions
  • Coordinate with Client Teams and partner to deliver an integrated service to the client and identify and resolve issues in an effective and timely manner
  • Participate in Client Management Process (CMP) activities including supporting delivering a branded client experience and meaningful interactions
  • Ensure adherence to all internal policies and compliance to legal and regulatory requirements

Qualifications:

  • Minimum of 4-5 years of experience with a financial institution focusing on high net worth client service and sales
  • Ability to successfully complete assessment of critical skills
  • BS/BA degree in Business, Finance, Economics or Law desired

Skills:

  • Active Listening
  • Adaptability
  • Attention to Detail
  • Emotional Intelligence
  • Prioritization
  • Collaboration
  • Critical Thinking
  • Decision Making
  • Oral Communications
  • Written Communications
  • Drives Engagement
  • Innovative Thinking
  • Mentoring
  • Networking
  • Problem Solving

Minimum Education Requirement:High School Diploma / GED / Secondary School or equivalent

1st shift (United States of America)