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Amazon Engineering Operations Technician Data Center 
Sweden, Eskilstuna 
729334805

11.09.2024
DESCRIPTION

Key job responsibilities
Key job responsibilities
You will also be involved in:o Assisting in the maintenance and monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution and all other aspects of Data Center support.
o Monitoring and troubleshooting all mechanical, electrical, HVAC systems, voice/data, cooling systems, fire/life safety equipment and generators.
o Providing assistance to contractor or data center engineers to ensure proper operation and maintenance of all facility equipment.
o Providing assistance to contractors or data center engineers to deploy new equipment, such as building racks, cabling, and other tasks as necessary.
A day in the life
A day in the life
Day to day activities for this role include;
o Monitoring of all alarms and systems involved in the operation of power, cooling and fire suppression systems in the data center.
o Planning and coordinating vendor works on site to ensure equipment is maintained and uptime retained.o Carrying out rack power up and installation duties.
o Monitoring and facilitating new equipment handover.o Event response and drill participation.About the team
About the teamInternal job description

BASIC QUALIFICATIONS

Basic qualifications
o 2+ years electrical, mechanical and/or controls relevant experience (degree or trade qualification preferred);
o Demonstrate key electrical and mechanical competencies and theory;
o Strong verbal and written communication skills;
o Ability to prioritize in a complex, fast-paced environment;
o An ability to solve problems through root-cause elimination, stepping back to understand the broader context;
o An ability to follow procedures system documentation and track issues through appropriate entries into a Trouble Ticket system;
o Know and apply safe electrical practice according to guidelines set by relevant electrical safety supervisory bodies;
o Ability to maintain service level agreements (SLAs) through the implementation of proactive issue detection and immediate response;
o Competent in use of basic IT programs such as MS Word/Excel or similar;
o Valid EU driving license;
* Note: This role involves covering 24x7 shift rotation.


PREFERRED QUALIFICATIONS

Preferred qualifications
o Professional Certification in Electrical, Mechanical or Controls engineering.
o Heavy industry or data center experience.
o Understanding of basic electrical principles and systems.
o Working knowledge of generic mechanical-room infrastructure such as chillers, Air Handling Units, and fan controls.
o Working knowledge of backup generator systems.
o Strong ownership and ability to step outside day to day tasks to develop and improve the business.
o Be capable of actively engaging and working collaboratively with other support teams to drive resolution of problems encountered.