PNC Digital Product Manager Lead Senior -- Mobile App 

Remote, Remote 

726796490

Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretionAs a Digital Product Manager Lead Senior on the Mobile team, you will be responsible for leading efforts to create a world-class experience for the PNC Mobile app.This role will include two key product management focused responsibilities:
•Leading the strategy and execution of PNC’s digital mobile app, as well as supporting existing cards experiences•A strong product management background, with several successful examples of carrying an idea through the product management lifecycle from beginning to end.
•Experience working with an agile team including engineering and design as a product owner
•Critical thinker who is detail oriented and analytical
•Passionate about delivering quality customer experience and getting things done
•Strong leadership and ability to “take it and run”, demonstrating initiative and the ability to move projects forward even in uncertain or ambiguous situations.
•Experience with Jira and Figma
•Experience with launching a Bank and/or Fintech’s Mobile App
•Digital product management experience
•Experience with managing high performing teams
You will need to collaborate with many different internal organizations across the enterprise to drive change and create world class experiences in our mobile app. You will work closely with experience designers, product owners, developers, scrum masters, line of business and other stakeholders, and risk governance partners.Job Description

• Drives digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices.
• Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences. Prioritizes and decisions recommendations. Drives business case development.
• Develops and designs the features of new or existing digital experiences to take advantage of an identified market need or opportunity. Manages the development, production, roll-out or promotion of digital experiences.
• Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals. Partners with Marketing to Develop in product-specific marketing initiatives. May participate in client facing activities. As part of the first line of defense, supports risk management, compliance, and audit needs.
• Drives business, financial, and customer experience results of new and existing products and effectively recommends modifications in experiences and/or marketing to improve results. May coordinate and/or coach Product Managers and Associates.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Agile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, WireframingRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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