EY Assurance EM Team- Senior Associate 

Philippines, Taguig 

726696099

About GDS Assurance:

Key responsibilities:

• Work as subject matter expert on resource management concepts and scheduling tools for the assigned SET(s)/industry/sector teams
• Work with GDS Service Delivery teams to create optimized resource portfolios/resource allocation plan on classified accounts/clients.
• Proactively identify staffing challenges and provide customized scheduling solutions.
• Ensure staffing guidelines are consistently followed within the resource management and Service Delivery teams.
• Ensure resource schedules are timely and accurately updated on the scheduling tools.
• Optimize resource utilization through effective scheduling strategies.
• Supervise and review the execution of resource management and deployment procedures carried out by EY GDS Associates/advanced associates.
• Training and development of EM associates.
• Identifying and prioritizing opportunities for process improvement/re-engineering.
• Develop a strong business continuity framework for self and team.
• Develop strong working relationships with GDS Service Delivery Managers/Seniors as well as with experience management/resource management teams onshore.

Qualification/Experience:

• Graduates with 3-4 years of post-qualification experience, preferably on resource management, scheduling and staffing concepts.
• Exposure of short term and long term resource planning would be an added advantage.
• For internal movements within EY, Graduates with min 3-4 years of post-qualification experience with at least 2 years with EY.
• Minimum rating on 3 in the last two appraisal cycles with no PIP/other performance challenges in the last 1 year.

Competencies/Skills:

• Workforce/Resource Management professional with expertise in scheduling, staffing and resource planning concepts.
• Quick decision making ability to accommodate real time staffing changes/requests.
• Strong execution skills with focus on meeting timelines and delivering highest quality service.
• Excellent verbal and written communication skills.
• Strong working knowledge of MS Excel, Word and PowerPoint.
• Excellent teaming and interpersonal skills.
• Strong time management and analytical skills.
• Stakeholder/client management experience.
• At least 1 year of experience in supervising a team will be preferred.
• Positive attitude and ability to excel under tight timelines.
• Ability to identify staffing challenges and provide proactive solutions.

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