Boston Scientific Senior Manager - Digital User Experience Design Research 

United States, Massachusetts, Marlborough 

726616701

US-MN-Maple Grove

Your responsibilities will include:

• Build and lead the Digital UX Design team by coaching, developing, and mentoring team members, providing direction to ensure high-quality work and timely project delivery.
• Deliver and inspire award-winning work from the team, influencing change through ideas and creativity.
• Identify and recommend modern UX trends, technologies, and tools to improve the UX design process and outcomes.
• Partner across the enterprise with business units, regions, and brand teams to deliver customer-centric, differentiated experiences.
• Review and provide feedback on UX design deliverables to ensure they meet quality standards, including adherence to accessibility guidelines, and serve business needs to improve customer satisfaction and task accomplishment for employee- and customer-facing channels.
• Lead, support, and evaluate the strategy for Boston Scientific’s design system to ensure consistent UX across customer-facing digital channels.
• Work closely with strategic vendors and internal teams to ensure delivery of consistent and cohesive digital experiences.
• Advocate for best UX practices and principles within the organization, educating and influencing stakeholders.
• Help source vendors and manage relationships, as needed, to support business goals.

Required Qualifications:

• Bachelor’s degree in Human-Computer Interaction, User Experience Design, OR 8+ years of professional equivalent experience.
• 10+ years of experience in modern user experience design, user research, and content design processes and practices, enabling strong cross-functional collaboration and fostering an inclusive, engaged culture of multidisciplinary critique.
• Demonstrated understanding of web and mobile design guidelines, accessibility standards, responsive design principles, and UX research methodologies.
• Familiarity with creating wireframes, prototypes, and interactive mockups using tools such as Figma or similar software.
• Experience in formally managing design teams, preferably in a complex or matrixed organization.
• Working understanding of design capacity planning and resourcing, preferably in life sciences.
  

Preferred Qualifications and Competencies:

• Strong communication, leadership, and collaboration skills to work effectively with cross-functional teams and stakeholders.
• Strong influencing skills to help shape solutions and approaches among product teams to drive change and increase effectiveness.
• Strong knowledge of user-centered design principles, information architecture, and interaction design.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.