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About the Role
In this role, you will:
Work closely with MDR Analysts to convey threats and recommendations to Rapid7 customers
Review and generate high-quality accurate and contextual customer deliverables
Provide subject matter expertise and advisement to clients for industry attack trends and defenses
Build strong advisory relationships with customers and continuously exceed client expectations
Guide clients through MDR findings and provide subject matter expertise for response activities
Ensure that MDR technology is functional, and coordinate with Rapid7's support team when needed
Assist in technology deployment and client onboarding processes
Gather client input and requirements across the MDR client base to influence MDR service roadmap
The skills you’ll bring include:
Bachelor's degree in information security or related discipline
Significant client relationship management experience
Prior experience in managed or enterprise information security services, incident response, forensics, malware analysis, penetration testing, or network defense
Strong understanding of common enterprise technologies
Proven ability to convey extremely technical concepts to audiences with varying technical prowess
Information Security consulting experience
Prior technology deployment and configuration experience
Experience with logging technologies and concepts
Strong project management and prioritization abilities
Here, we’re building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 11,000+ global customers ahead of whatever’s next.
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