Uber Sr Strategic Operations Manager Grocery & Retail 

United States, West Virginia 

723912442

About the Role

You will succeed in this role if you: produce your best results in a team environment, have a strong attention to detail, and like tackling complex, ambiguous, and multifaceted problems. A strong candidate possesses an insatiable appetite to learn and is highly analytical.

Sales Enablement:

• Partner with client teams to craft compelling sales presentations, proposals, and narratives tailored to address prospective partner needs and business opportunities.
• Provide strategic insights and tactical support to sales leadership and client partners ahead of high-value partner engagements.
• Develop data-driven talking points and analyses to strengthen pitches, negotiations, and overall sales positioning.

Commercial Governance:

• Define and provide commercial terms that align with Uber's financial objectives while delivering value for partners.
• Build and maintain robust sales and P&L forecasting models to guide the sales process and secure necessary internal approvals.
• Partner with cross-functional teams (e.g., Ads, Freight, Uber for Business, and Direct) to identify and execute cross-selling opportunities across Uber’s ecosystem.
• Maintain and manage a centralized repository of commercial agreements, terms, and financial commitments to ensure transparency across teams.

Continuous Improvement:

• Regularly review and refine sales enablement tools, processes, and strategies to stay ahead of market trends and evolving partner needs.
• Proactively gather feedback from sales and commercial teams to identify operational bottlenecks and areas for improvement.

Strategic Initiatives:

• Continuously refine prioritization and go-to-market models to align with changing business objectives with client partner incentives.
• Identify and work cross-functionally with operations, finance, and product teams to help us capitalize on additional growth and profitability opportunities.
• Develop and execute end-to-end commercial acceleration initiatives, from planning to execution. Ensure alignment with financial priorities.

Basic Qualifications

• 5+ years of professional experience in management consulting, strategy, operations, technology, or a related field.
• Intermediate to Advanced experience with Excel/Google Sheets and SQL for data analysis and modeling.
• Bachelors Degree

Preferred Qualifications

• Familiarity with marketplace dynamics and consumer trends in the Grocery and Retail industry.
• Experience working with or supporting sales & commercial teams.
• Strong business acumen and ability to see the bigger picture as well as the important small details.
• Consistent track record of solving complex operational problems using data analysis, demonstrating the ability to break down ambiguous problems in a structured way.
• Demonstrated ability to anticipate challenges, problem-solve, and lead through ambiguity in a fast-paced environment.
• Proven problem-solving skills, including proposing innovative and effective solutions to complex challenges.
• Track record of balancing multiple critical tasks and consistently meeting tight deadlines with high-quality outcomes.

For Chicago, IL-based roles: The base salary range for this role is USD$116,000 per year - USD$128,500 per year.

For New York, NY-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year.