Job Responsibilities
- Provide end-to-end project management and coordination of numerous aspects of our Banking & Payments training programs including classroom, virtual or on demand offerings.
- Manage nomination/participant lists, send communications, produce training materials, reserve conference rooms, arrange audio/visual, order catering, etc.
- Serve as logistical point of contact for individuals attending programs
- Assist in scheduling of internal speakers/subject matter experts and/or vendors and collect presentations for programs
- Ensure accuracy and organization of data in learning@jpmc (the Learning Management System), training calendars, shared drives, and intranet sites
- Create learning surveys, as well as other ad hoc reports when needed
- Manage budgets, create purchasing orders, allocate invoices to appropriate cost centers and track in spreadsheet for each of the businesses
- Assist with special projects
Required Qualifications, Capabilities, and Skills
- Bachelors' degree required or 5+ years in relevant work experience
- High proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Meeting coordination experience
- Driven, enthusiastic and positive "can-do" attitude
- Ability to effectively prioritize and manage multiple projects simultaneously
- Superior teamwork skills and willingness to seamlessly back-up team members on the fly
- Meticulous attention to detail and excellent organizational skills
- Self-motivated with the ability to work independently to meet deadlines and produce quality results
- Ability to anticipate needs and/or problems; take steps to resolve them and know when to escalate
- Strong written and oral communication skills
- Flexibility in work hours when required by training programs
Preferred Qualifications, Capabilities, and Skills
- Bachelor’s degree in finance, business, project or program management
- Experience in education and/or learning and development