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JPMorgan Commercial Investment Banking Learning Senior Specialist 
United States, New Jersey, Jersey City 
723853133

08.02.2025

Job Responsibilities

  • Provide end-to-end project management and coordination of numerous aspects of our Banking & Payments training programs including classroom, virtual or on demand offerings.
  • Manage nomination/participant lists, send communications, produce training materials, reserve conference rooms, arrange audio/visual, order catering, etc.
  • Serve as logistical point of contact for individuals attending programs
  • Assist in scheduling of internal speakers/subject matter experts and/or vendors and collect presentations for programs
  • Ensure accuracy and organization of data in learning@jpmc (the Learning Management System), training calendars, shared drives, and intranet sites
  • Create learning surveys, as well as other ad hoc reports when needed
  • Manage budgets, create purchasing orders, allocate invoices to appropriate cost centers and track in spreadsheet for each of the businesses
  • Assist with special projects

Required Qualifications, Capabilities, and Skills

  • Bachelors' degree required or 5+ years in relevant work experience
  • High proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Meeting coordination experience
  • Driven, enthusiastic and positive "can-do" attitude
  • Ability to effectively prioritize and manage multiple projects simultaneously
  • Superior teamwork skills and willingness to seamlessly back-up team members on the fly
  • Meticulous attention to detail and excellent organizational skills
  • Self-motivated with the ability to work independently to meet deadlines and produce quality results
  • Ability to anticipate needs and/or problems; take steps to resolve them and know when to escalate
  • Strong written and oral communication skills
  • Flexibility in work hours when required by training programs

Preferred Qualifications, Capabilities, and Skills

  • Bachelor’s degree in finance, business, project or program management
  • Experience in education and/or learning and development