Your Role and Responsibilitiesyou will be placed at customer location and will have to demonstrate expertise in IT Operations. You are expected to work on planning & scheduling the timeline, execution, Risk Identification & Mitigation, Monitoring & controlling, Quality control & Safety.
You will need to visit the domestic client’s offices / data centres on a daily basis or on an as-needed basis as part of this role.
Responsibilities:- Proven experience as an IBM DataPower Administrator with expertise in managing and configuring DataPower Appliances.
- Solid understanding of API concepts, Protocols and RESTful principles.
- Experience in designing and developing APIs using IBM API Connect or similar API management Platforms.
- Hands-on experience with XML, JSON, Web Services and SOAP protocols.
- Familiarity with API security standards such as OAuth, JWT, SSL and API key management.
- Excellent troubleshooting and problem-solving skills, with the ability to analyse complex issues in a timely manner.
- Strong communication and collaboration skills to work effectively with cross-functional teams.
- Working with respective OEMs and derive the calls to resolution.
- Reporting and analysis of day-to-day tasks.
- Preparing SOP of all the Tasks, activities, and break fix issues. Sharing knowledge base and other details on periodic basis with the team and other associates.
- Ensure delivery within primary area of Request Fulfilment / Incident resolution within SLAs.
- Develop, implement, and maintain quality assurance protocols.
- Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity..
- Ready to work on 24/7 shifts to support client requirement
Required Technical and Professional Expertise
- Experience in IT infrastructure projects, planning, implementation, and administration.
- Graduation/Engineering in Computer or Electronics.
- 5 Years of relevant experience in IBM Data Power- Admin.
- Demonstrate Problem Solving & analytical.
- Documentation skills for generating process and procedure documents is added advantage.
Preferred Technical and Professional Expertise
- Certifications Preferred in relevant domain. (IBM DataPower & API Connect)
- You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies.
- Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work.
- Intuitive individual with an ability to manage change and proven time management.
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
- Up-to-date technical knowledge by attending educational workshops, reviewing publications