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Microsoft Technical Support Engineer - Azure Cloud 
Japan, Chiyoda 
722828918

Yesterday


Required

  • 3+ years technical support, technical consulting experience, or information technology experience OR Bachelor''s Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience
  • Knowledge in Linux , OSS Administration
  • Familiarity with one, or more, shell environments (BASH, sh, tcsh, ksh, etc.)
  • Experience with Linux script-based development environments and tools (PERL, Python, Ruby, PhP, etc.)
  • Experience in Core Linux administration (boot process, file systems, network device and protocol configuration)
  • Expertise in managing cluster environment (SUSE, RedHat, Veritas)
  • Familiarity with core OS services such as: SSH, telnet, FTP, NFS, DNS, DHCP, Samba, LDAP


Operating System, Virtualization

  • Knowledge of LDAP, Security and OS Internals concepts
  • Understanding of Virtualization concepts and virtual system administration (Hyper-V, VMWare, Xen configuration and administration)
  • Preferred knowledge of Cloud

Networking

  • Understanding of the OSI model and related concepts
  • Knowledge of networking concepts including VIPs, NAT, DNS
  • Knowledge of container specific networking concepts such as CNI
  • Knowledge of networking tools (ping, tracert, tracemon, tcpdump, etc.)
  • Understanding of load balancing, geo-redundancy, CDN and VPN technologies preferred
  • Understanding of the OSI model and related concepts

Microsoft Azure Platform (Preferred)

  • Microsoft Azure architecture and its components (Fabric, Compute, Storage)
  • Knowledge of Microsoft Azure Platform services
  • Azure Platform development and deployment concepts
  • Familiarity with development: tools, language, process, methods, troubleshooting

Language Qualification

  • Japanese Language: fluent in reading, writing and speaking
  • English Language: confident in reading and writing; moderate spoken English skills

Experience with VMWare products or NetApp products is preferred.

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.


Readiness

  • You participate in communities with peer delivery roles
  • You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness