Amazon Technical Support Engineer Day Shift Amazon Robotics 

United States, New Hampshire 

722578562

This position’s scheduled shift will be Wednesday through Saturday, 2pm to 12am EST.Job Responsibilities:- Driving the development of automation tools to reduce failures and manual task execution, therefore improving overall application performance and availability
- Have the ability to resolve critical incidents/problems and fluently applies escalation and notification procedures to leadership
- Document specific techniques for incident/problem resolution that will enable proactive system management
- Own and drive Root Case Analysis (RCA) on complex system issues

- 2+ years of software development, or 2+ years of technical support experience
- Bachelor's degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems
- Experience in Unix

- Experience with AWS, networks and operating systemsPursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.