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Required/Minimum Qualifications
· Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
o OR equivalent experience.
Additional or Preferred Qualifications
· Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
o OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
o OR equivalent experience.
· 6+ years experience working in a customer-facing role (e.g., internal and/or external).
· 6+ years experience leading technical projects.
· Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
· Actively listens, creates, and sustains constructive tension and trust with customers/partners by respectfully challenging their decisions and/or areas where they might do more and encouraging them to consider alternative architectures/solutions and approaches.
· Owns complex customers/partner relationships to anticipate, identify, propose resolution, and lead removal of technical blockers through regular technical reviews and check-ins to accelerate consumption and solution implementations. Anticipates and routes non-technical issues for removal by the appropriate party. Applies broad business, technical, industry, and/or enterprise knowledge to architecture or support projects to meet business and information technology (IT) requirements and resolve identified constraints. Shapes and enhances customers' requirements.
· Leads the adoption of Microsoft offerings based on analysis/differentiation of Microsoft and competitor products to influence the industry-wide direction for specific architecture(s).
Technical Leadership
· Leverages market insights to assist leadership in defining global vision by identifying relevant areas in which to drive up-skilling. Role models effective technical readiness and influences team to drive their own technical readiness. Drives and engages others to adapt to changes aligned with solution areas/services priorities. Acts as a mentor to less experienced colleagues by educating them on technical and non-technical concepts and sharing best practices.
Other · Embody our culture and values
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