Boston Scientific Customer Education Manager NC GEM 

Turkey, Istanbul 

722049896

Lebanon-Beirut; Bucharest-Romania; Russia-Moscow; South Africa-Johannesburg; Turkey-Istanbul

Key Responsibilities;

• Manage the design, development, and implementation of Prof Ed training programs.
• Lead the acquiring and maintenance of the tools and materials used for HCP trainings
• Set KPIs for the educational programs and post event follow up measurement tools
• Align with the local teams to establish the educational needs for HCPs and keep updating the educational curriculum to meet these needs
• Conduct field visits across the major markets to identify the educational needs and the customer journey in the major markets.
• Establish stakeholder mapping and KOL engagement plans in alignment with the internal stakeholders
• Ensure all meeting and training materials meet legal requirements.
• Develop the training content, pre and post self-guided learning & calls, surveys, forms, communications, and business updates for product and therapy training
• Calendar management for programs - manage calendar and planning for programs to ensure there is enough capacity to meet demand.
• Align with franchise leads, business managers and marketing teams on specific projects, timelines, tasks, market needs.
• Track compliance of all pre-event, during the event and post-event requirements
• Execute post event follow up measurement tools
• Agility to modify plan based on business need
• Collaborate with the EMEA and local teams to ensure the training content is relevant and competitive information is up to date

Key Competencies ;

• Minimum 5 years of experience in sales/marketing or training in the medical device industry is a must, Coronary therapies and structural heart experience is a plus
• Ability to interact effectively with all levels within the organization and with outside vendors/consultants.
• Able to build and maintain strong customer relationship.
• Energetic, enthusiastic, determined and goal oriented.
• Ability to grasp technical content
• Related work experience in training and / or curriculum design & development is an advantage
• highly skilled in Microsoft products (Word, PowerPoint, Excel,)
• Self-starter with a clear focus on curriculum development and deployment
• Ability to manage multiple projects simultaneously and meet deadlines within a fast-paced, multi-disciplinary, high visibility environment
• Ability to portray confidence while presenting to others with excellent presentation skills
• Excellent communication and interpersonal skills
• English language is a necessity.
• Travel up to 70% of the time