- Accountable for Channel Fulfilment, Order and/or Returns Management process for one or more sub-regions and/or lines of business- Use advanced analytics to help improve the efficiency of key business processes. - Work with data warehouse architects and software developers to generate seamless business intelligence solutions for business partners- Perform ad-hoc and reoccurring statistical analyses- Own and regularly supervise/trend key performance indicators, root causes issues, design preventive solutions and acquire leadership agreement by influencing without authority - Own and strategically pipeline opportunities, design and rollout sustainable solutions with the goal of optimising cost, fulfilment, efficiency and scale in execution for Pacific Operations- Responsible for leading sophisticated projects, providing updates to Leadership on execution insight and performance, and inspiring change within and across functional departments. - Lead and represent Pacific Operations in Global or Regional Capital / Non-capital projects involving Business Requirements Definition (BRD), Partner Reviews and Implementation Testing- Plan and lead New Product Introduction execution activities such as Launch execution strategy, System Configurations, Order Repricing/Cancellations and Returns when required- Japanese language is mandatory as this role will take care of Japan market as their main portfolio