Amazon Support Engineer V AWS Managed Operations MO 

United States, Virginia 

719556993

A day in the life
Embark on a dynamic day as an experienced technical professional, leveraging your expertise to address and resolve intricate system issues within the sphere of your team's responsibilities. As a nimble problem-solver, you play a pivotal role in swiftly extending assistance, contributing to the professional development of junior engineers through active mentoring and knowledge-sharing.Your impact goes beyond mere trouble-shooting; you meticulously refine documentation, processes, and tools, elevating operational efficiency and setting new benchmarks for excellence. This commitment to continuous improvement is emblematic of your dedication to fostering a culture of excellence within the technological landscape.
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 4+ years of technical support, or 3+ years of software development experience
- 2+ years of technical support experience
- Knowledge of UNIX/Linux operating system
- 1+ years experience with a scripting language: Perl, Python, Ruby, PowerShell or similar languages

- Bachelor's Degree in Computer Information Systems, Computer Engineering or a related discipline
- 6+ years experience with cloud computing technologies
- 3+ years of networking experience
- 2+ years of experience with support procedures and methodologies for production computing environments.
- Development of systems automation in a scripting language: Perl, Python, Ruby or similar languages
- Experience with Agile engineering practices (Scrum, continuous delivery, etc)
- Meets/exceeds Amazon’s leadership principles requirements for this role
- Meets/exceeds Amazon’s functional/technical depth and complexity for this role