SAP Network DevOps Engineer 

Hungary, Pécs 

718085965

As part of a pool of shared resources, ability to juggle competing demands are key to success here. The key service areas in our 24x7 high availability, high change throughput context are:

• Project Engineering– As a member of Network Engineering Team. responsible for Planning, Design, implement and document Projects. Addtionally, provide support during and after project implementaion, including troubleshooting issues.
• Incident management – managing the next level of incident escalation beyond the help desk, and prior to support from the dedicated stack engineers.
• Change management – Supporting the transition from manual to automated execution wherever possible, and supporting change planning and manual execution where necessary.
• Problem management – Root Cause investigation from a technology point of view, and the execution of corrective and preventative measures that arise from RCAs.

What you'll do

• Praticipate in project planning, Design and Change implementation.
• Support change preparation and execution.
• Operate and maintain date center cloud networks, track significant problems, monitor performance, and perform upgrades to hardware and software as required.
• Respond to and resolve alerts and tickets generated from the monitoring system and/or customer requests in a timely fashion.
• Address continual improvement measures as a result of the problem management process.
• Assist senior support for deep level incident troubleshooting
• Other support tasks, duties, and responsibilities, e.g. hardware installations, troubleshooting, and administration.

Key Performance Measures

• Projects are delivered in line with project quality standards.
• Ticket SLAs and KPIs are achieved.
• Escalation procedures, policies and working practices are adhered to All records relating to Service Requests, Incidents, Change, Problems and Knowledge Management are completed accurately and within defined SLAs

• Solid understanding of of the TCP/IP protocol suite required
• Ability to implement, administer, and troubleshoot network infrastructure devices, including data center switching & routing fabric, firewall, routers, switches and loadbalancers.
• Proficient in vendor network operating systems (e.g. Cisco ACI, NXOS, IOS-XE, IOS-XR, Arista eOS, ).
• Experience with Network technologies such as DataCentre Switching, BGP, OSPF, ISIS, VxLAN, VRF, VLAN.
• Network security experience is a plus.
• Knowledge of DevOps and Agile methodology.
• A self-starter able to work independently but comfortable working in a team environment.
• Good analytical and problem-solving skills.

Strong verbal and written communication skills:

• Command of the English language is required
• Dedication to the concept of Continuous improvement.

Willingness to work rotating on-call shifts, 8x5 on weekdays and 24h weekends and holidays

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Job Segment:Cloud, Network Engineer, Data Center, ERP, Help Desk, Technology, Engineering