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JPMorgan Senior Product Associate - Account Opening Activation United States, Ohio, Columbus 71726083
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Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Communicates effectively and frequently—be vocal. Share the product vision with teams and articulate the questions and answers needed to build the right features.
- Acts as a knowledge hub—channel your deep curiosity about the digital experience space and connect that knowledge to teams that can drive change.
- Serves as a technical and customer problem solver—ask questions, define problems, and understand where our platform fits within the Chase ecosystem. Grasp the technologies and approaches in use and identify those we should adopt to achieve our objectives for these technical products.
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Knowledgeable in web page development, troubleshooting, and service interaction.
- Proven ability to lead product lifecycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
Preferred qualifications, capabilities, and skills
- Software development experience a plus (front end technologies: JavaScript, Angular, React, etc).
- Data management capabilities and experience with tools like Splunk and Adobe Analytics.
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