Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Collects user requirements and feedback from Product Owner(s) and Tech Lead(s) in formal and informal settings.
Partners with content team for content management for final content readiness.
Manages JIRA process and accompanying documentation – including maintaining a living evergreen repository so we always have an understanding of our current state
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Experience with agile product development and software delivery lifecycle
Expertise in business requirements writing and communication
Experience with API-based designs, Kafka event driven architecture, JavaScript