JPMorgan Real Time Payments RTP Lifecycle Analyst 

United States, Florida, Tampa 

716374116

You have excellent analytical, mathematical, and problem-solving skills with the ability to effectively communicate issues and results to management. You are seeking your next career growth - this is the team for you. You will find a variety of career paths and opportunities to learn and grow. We’re committed to supporting our employees and helping them succeed every step of the way.

As awithin the RTP Operations team at JPMorganChase, you will provide comprehensive operations support across multiple RTP Schemes utilizing existing payment operational framework and through the development of new technology and operational functions to streamline processes. You will support new digital payment products which are in early stages of development to ensure business processes and eventual issues are properly managed from an operational standpoint since new product inception until scalable size of operation. You will also carry out daily operational tasks to ensure optimal performance, which will be assessed through key indicators, data analytics, reporting, and other operational controls.

Job Responsibilities

• Analyze requirements for completeness, consistency, comprehensibility, and JP Morgan Operations Standards
• Create process models, specifications, diagrams and flows
• Identify and establishes parameters of requirements analysis on each project to define impact, outcome criteria, and metrics.
• Work with stakeholders and project teams to establish requirements for RTP support products
• Partner with internal departments to scale operating model for new rail growth as business initiatives attracts new clients and/or growth of existing client base
• Develop subject matter expertise of new products, business processes and application flows to proper manage changes, issues and other support needs
• Interact with Product Management, Operational Monitoring and Incident Management Teams, along with Project Managers and IT teams

Required Qualifications, Capabilities and Skills

• Excellent analytical, mathematical, and problem-solving skills
• Strong listening, interpersonal, written, and oral communications skills with the ability to effectively communicate issues and results to management
• Strong understanding of Windows office system and ability to do excel analysis with large amounts of data
• Demonstrated communication and diplomacy skills to work cross-organizationally to influence others, obtain results/change and implement projects/processes
• Demonstrated success in manage fast changes and adapt to new business initiatives
• Business acumen and commercial market awareness

Preferred Qualifications, Capabilities and Skills

• Experience of Payments, Cash, Treasury Operation dealing with operational process, controls and problem solving is a plus
• Experience in global payments is desirable, with understanding of accounting and money move processes