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Apple DE - Technical Specialist m/w/d 
Germany, Bavaria 
716152870

12.09.2024
Minimum Qualifications
  • We’ll discuss qualifications as we work together to find the right role for you. In general, if you bring your people skills, we’ll help you with the technical skills.
Preferred Qualifications
  • Ability to assess customers’ support needs when they arrive, then provide solutions or refer them to other team members
  • Flexibility to regularly rotate through different technical specialties and skill sets
  • Ability to thrive on change as products evolve
  • Contribute to an inclusive environment through respecting each others’ differences and having the curiosity to learn.
  • Demonstrate Apple’s values of inclusion and diversity in daily activities.
  • You have excellent time management skills and can make decisions quickly.
  • You maintain composure and customer focus while troubleshooting and solving issues.
  • You reassure customers when delivering product diagnoses and potential solutions.
  • You are fluent in the local language.
  • You’ll need to be flexible with your schedule. Your work hours will be based on business needs.