About Port
You’ll play a crucial role in working with companies and customers evaluating our product. Your mission is to engage, qualify, and support them throughout their trial, ensuring they fully understand the value of Port. By building strong relationships and maintaining clear communication, you’ll help drive adoption and long-term success
Core Responsibilities:
- Engage inbound leads (Slack, email, LinkedIn) to understand their challenges and align them with Port’s capabilities.
- Support trial users, answering technical questions and helping them implement best practices.
- Qualify leads based on engineering needs, self-service adoption, and standardization pain points.
- Host intro calls for engaged trial users, helping them navigate Port and understand its impact.
- Collaborate with sales and marketing to refine messaging and improve the inbound funnel.
- Document product feedback and user insights to help shape Port’s roadmap.
Requirements:
- Technical background, either from IT, support, or an academic background (degree in Computer Science, Information Systems, or related fields).
- Ability to speak the language of engineering teams and hold meaningful technical conversations.
- Experience or familiarity with internal developer tools, service ownership, and automation workflows is a plus.
- Strong communication skills with the ability to translate technical concepts into clear business value.
- A curious, self-starter mindset, eager to experiment and improve the inbound sales process.
Why This Role?
- A rare opportunity to transition from engineering into GTM.
- Talk to real users, not cold prospects. Work with engaged trial users who already see value in Port.
- Be at the forefront of internal developer portals, DevEx, and platform engineering trends.
- Impact both sales and product by bringing user insights into our strategy.