Microsoft Senior Technical Solution Manager - Financial Operations 

Taiwan, Taoyuan City 

715807294

coordinates between business and engineering teams to tackle business challenges and technology integrations. They translate complex issues into requirements for engineers, design roadmaps, and develop technical solutions.

Required/minimum qualifications:

• Master's Degree in Business, Project Management, Computer Science, Management Information Systems, Engineering, or related field AND 3+ years experience in project management, operations, or engineering OR Bachelor's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field AND 4+ years experience in project management, operations, or engineering
  • OR equivalent experience.
• 3+ years working in a matrixed organization

Additional or preferred qualifications:

• 5+ years of professional experience in engineering, finance, operations or programming OR equivalent experience.
• Demonstrated ability to simplify complex business and technology self-starter with good technical knowledge and analytical skills.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Partnership and Collaboration:

• Foster collaborations between business and engineering teams to tackle complex challenges and integrate technology solutions.
• Garners understanding and alignment from process excellence teams for the process's vision, strategy, and roadmap.
• Engage with business owners to clarify requirements, discuss evolving needs, and communicate features and user stories.
• Advocates priorities, deliverables, resources, and dependencies to achieve expected outcomes.

Solution Definition and Design:

• Works with business owners teams to align technical solutions with overall business strategic objectives.
• Defines success criteria and performance metrics for a technical solution. Deeply understands operational and performance key performance indicators (KPIs) and success measures (e.g., adoption percentage, engagement) for improving domain area(s).
• Understands and translates the complex opportunity areas and problem statements into business requirements for the engineering teams working on the solution. Help to translate the customer requirements to technical terms for the engineering team.
• Partners with engineering teams to design roadmap(s) for a domain area(s) and develop technical solutions.
• Understands and incorporates technical and business needs to the development of roadmap for solution area(s).
• Understands and prioritizes complex problems and domain areas following organization priorities.
• Identifies transformational opportunities, privacy, compliance, or employment experiences that will support achievement of business goals.
• Collaborates with business stakeholders to validate priorities and participates in prioritization decision making to deliver solutions in a timely manner.
• Ensures developed technical solutions comply with Privacy and Security standards.

Solution Delivery and Maintenance:

• Conducts user acceptance testing and/or focus groups to determine the end-user experience and needs.
• Helps mature the solution after the solution is live by addressing customer concerns with thought leadership that may result in new intake.
• Utilizes success metrics to evaluate the performance of the technical solution. Develops a pathway to resolve any issues.
• Partners with the engineering teams to deliver high-impact solution areas and minimize variance between estimates and actual project outcomes. Seeks ways to leverage technical solutions across multiple customers.

Thought Leadership:

• Demonstrates a deep expertise in technology landscape and business operations to ensure technical and business solutions are in congruent and connected to provide the right business value.
• Supports proof of concepts (POCs) to evaluate technology fits for business owners needs by staying up to date with existing and emerging technologies.
• Provides trusted voice at the decision-making table for both business and technical teams. Identifies challenges and opportunities with an in-depth understanding of the business, technology, and solution delivery. Advocates for decisions that make the best use of resources to achieve the overall business strategic objectives.

Portfolio & Project Management:

• Tracks, coordinates, and communicates end-to-end project schedules for solution area(s). Holds stakeholders accountable for following the schedule. Tracks work, dependencies, and resources against project schedules to enable cohesive, connected user scenarios and utilizes finite resources to accomplish goals.