JPMorgan Human Resource Servicing Support Specialist 

India, Karnataka, Bengaluru 

715662176

The HR Data Management Specialist plays a crucial role in ensuring the integrity and accuracy of our human resources data. This position is responsible for managing and maintaining employee information within our HR systems, supporting data-driven decision-making, and enhancing HR processes through effective data management.

Job responsibilities:

• Ensure accurate and up-to-date entry and maintenance of employee personal and job-related information in PeopleSoft and HCM system
• Provide specialized support tailored to the unique needs and compliance requirements of each region we serve.
• Conduct regular audits and data validation to maintain the highest standards of data quality and integrity.
• Work closely with HR, IT, and other cross-functional teams to streamline processes and improve data management practices.
• Uphold strict confidentiality and security protocols to protect sensitive employee information.
• Accurately analyze and update employee data in PeopleSoft/HCM, ensuring completeness and performing basic accuracy checks as per established processes.
• Work on daily Business-As-Usual (BAU) reports and Data Integrity reports to maintain high data quality standards.
• Act as a point of contact for requestors, addressing data-related queries and providing necessary assistance.
• Ensure timely and accurate completion of assigned requests, and follow up to ensure all requests are closed to completion.
• Communicate effectively with clients to minimize follow-ups and ensure clarity in data handling processes.
• Contribute to key initiatives and projects, providing support and testing during HR enhancement projects.

Required qualifications, capabilities, and skills:

• Strong analytical skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Strong organizational skills and ability to manage multiple tasks efficiently.
• Familiarity with risk and compliance policies is a plus.
• Graduate in any stream with 1- 2 years of experience in HR operations
• Proficiency in PeopleSoft/HCM or similar HR systems.
• Working knowledge on HCM Cloud or other HR applications, PEGA, Service Now tool

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field.
• Proven experience in HR data management, HRIS administration, or a related HR role.
• Experience with specific HRIS platforms (e.g., Workday, SAP Success Factors, Oracle HCM) is a plus.
• Strong analytical and problem-solving skills with the ability to interpret complex data sets.
• Ability to generate insights from data and present findings in a clear and actionable manner.
• High level of accuracy and attention to detail in managing and auditing data.
• Strong interpersonal skills to collaborate effectively with cross-functional teams.
• Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.
• HR certifications or data management certifications are advantageous but not required.