Act as a security liaison that will ensure the Gong Sales Team is supported in Pre-sales efforts
Collaborate with Account Executives on timing and requirements for security reviews of Gong prospects
Provide security information that will ensure the Gong Customer Success Team is supported in post-sales and implementation efforts
Complete customer questionnaires while adapting their process to Gong security collateral
Able to handle moderate to deep technical security questions (CRM, Email, Cloud, Collaboration tools)
Maintain an active pulse on Gong’s customers’ problems and needs to inform our product & security strategy
Drive cross-functional efforts & thought leadership across marketing, sales, and strategy to address customer security needs & security-centric content development related to the Gong platform
Develop and advise on the creation and upkeep of customer-facing, security-centric collateral for use throughout all phases of the selling cycle.
Advise marketing on security resonant media and liaison with product management and information security as the voice-of-the-customer for security product enhancements and requests
QUALIFICATIONS
5+ Years of experience across multiple technologies and organizations
3+ Years of cloud technology experience
Exposure to integrations with Salesforce, Zoom, G-suite, and Microsoft Azure