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Microsoft Principal Customer Experience Engineering Manager India, Karnataka, Bengaluru 711177275
16.07.2024
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Qualifications
- 12+ years of customer facing experience managing complex workloads in cloud computing for global Fortune 500 customers.
- 3+ years of experience managing and leading highly technical teams in a fast-paced environment.
- 3+ years of experience identifying customer needs & requirements, resolving customer reported challenges, developing customer-centric solutions, and delivering stellar customer experiences.
- 3+ years of experience in a support, product management, program management or engineering environment.
- Bachelor’s degree in technology preferred or a combination of education and relevant customer facing experience.
- Strong communication skills with executive presence, including the ability to hold CxO and BDM level discussions. Exceptional interpersonal, verbal, written and presentation skills required.
- Possess successful cross-teaming skills, including cultivating and influencing virtual stakeholder teams to achieve large impact results.
- Demonstrated ability to recruit and develop global teams that innovate and drive change.
- Sound understanding of cloud computing technologies across various customer lifecycles of deployment and support.
Responsibilities
Continual Engineering Improvement:
Technical Readiness:
People and Culture:
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