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Microsoft Principal Customer Experience Engineering Manager 
India, Karnataka, Bengaluru 
711177275

16.07.2024

Qualifications
  • 12+ years of customer facing experience managing complex workloads in cloud computing for global Fortune 500 customers.
  • 3+ years of experience managing and leading highly technical teams in a fast-paced environment.
  • 3+ years of experience identifying customer needs & requirements, resolving customer reported challenges, developing customer-centric solutions, and delivering stellar customer experiences.
  • 3+ years of experience in a support, product management, program management or engineering environment.
  • Bachelor’s degree in technology preferred or a combination of education and relevant customer facing experience.
  • Strong communication skills with executive presence, including the ability to hold CxO and BDM level discussions. Exceptional interpersonal, verbal, written and presentation skills required.
  • Possess successful cross-teaming skills, including cultivating and influencing virtual stakeholder teams to achieve large impact results.
  • Demonstrated ability to recruit and develop global teams that innovate and drive change.
  • Sound understanding of cloud computing technologies across various customer lifecycles of deployment and support.
Responsibilities
Continual Engineering Improvement:
Technical Readiness:
People and Culture: