12+ years of customer facing experience managing complex workloads in cloud computing for global Fortune 500 customers.
3+ years of experience managing and leading highly technical teams in a fast-paced environment.
3+ years of experience identifying customer needs & requirements, resolving customer reported challenges, developing customer-centric solutions, and delivering stellar customer experiences.
3+ years of experience in a support, product management, program management or engineering environment.
Bachelor’s degree in technology preferred or a combination of education and relevant customer facing experience.
Strong communication skills with executive presence, including the ability to hold CxO and BDM level discussions. Exceptional interpersonal, verbal, written and presentation skills required.
Possess successful cross-teaming skills, including cultivating and influencing virtual stakeholder teams to achieve large impact results.
Demonstrated ability to recruit and develop global teams that innovate and drive change.
Sound understanding of cloud computing technologies across various customer lifecycles of deployment and support.