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Philips Clinical Application Specialist & INDO Malaysia, Selangor, Petaling Jaya 710436784
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As a Clinical Specialist, you will be responsible for developing and executing instruction programs for users to maximize their independence in operating the system and functions. You will customize the system to meet the specific needs of users, working closely with project and account management to maximize performance. Additionally, you will handle trial installations, monitor system usage, solve operational issues, and adapt systems based on user feedback. This role also involves conducting demonstrations and presentations to boost sales, staying updated with product developments, and contributing to the development of new functionalities or improved system settings.
Sales support
Perform configuration of hospital patient monitoring products and solutions.
Provide services in accordance with the scope of the engagement.
Apply adult learning principles in training and education delivery.
Utilize various learning methods and authorized training tools.
Maintain records in accordance with established procedures.
Demonstrate knowledge and clinical competence with patient monitoring products and solutions.
Understand clinical workflow within the area of practice.
Required Skills and Qualifications
Degree-level education or equivalent.
At least 5 years of experience in the clinical and/or medical informatics field.
Excellent communication and interpersonal skill
Excellent organizational and time management skills.
Preferred Experience
Experience in providing post-sales clinical application training to end-users, technicians, and operators.
Experience in providing pre-sales support through product demonstrations, seminars, and trade shows.
Experience in retraining hospital staff on new product releases, upgrades, or changes in operating procedures.
Ability to provide applications reports on the completion of all application visits.
A willingness to support application training in the region as required.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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