Engage with customers early in the sales cycle by matching customer needs and vision to SAP SuccessFactors solutions and qualifying the opportunity against a probability of success.
Manage the business process discovery to provide a foundation for the solution recommendations and support the business capability mapping, technical discoveries, and the case for change.
Support new sales and adoption by providing solution-specific expertise and competitive differentiation.
Provide expertise to the account team and to the development of the account strategy.
Contribute to creation of overall theme and competitive differentiation (value wedges) and execute dry runs.
Engage customers through impactful storytelling.
Provide answers to customer / internal SAP team inquiries concerning solution topics focusing on driving customer success and business outcomes.
Embrace consistent messaging and employ digital assets in all customer engagements, including recorded demos, presentations, microsites, and other reusable content.
Customer Lifecycle Engagement:
Effectively transition the deal to on-boarding teams / partner / Field Services.
Drive adoption by continuing to sell the vision and impact of SAP's solutions post-selection.
Provide expertise through the customers' successful deployments and realization of value, as required.