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MSD Service Management Specialist Argentina, Autonomous City of Buenos Aires, Buenos Aires 708926274
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Job Description
To effectively perform these responsibilities this position must interact and collaborate with colleagues across the organizational and geographic spectrum. Furthermore, as a representative of the IT organization must always be cognitive of the effects of their actions on the IT organization as a whole. Maintaining good working relationships with other business units is essential for achieving IT organizational objectives.
Must have a good communications skills.
Main Responsibilities:
Oversee the LAN and WAN environment and associated regional to ensure that the systems in place are providing the most effective and efficient service under guidance from the Network Services in USA.
Anticipate communication and networking problems.
Ensure timely user notification of maintenance requirements and effects on system availability.
Coordinate the second support team to provide the best user experience at the site.
Working knowledge of PCs, laptops, servers, network equipment, and the software installed.
Travel required, sometimes on short notice.
Qualifications & Experience
English is mandatory.
3+ years of experience working with PCs, laptops, servers, network equipment, and the software installed upon them in a Microsoft Windows environment.
Strong experience in customer service.
Experience supporting end user.
Experience as team coordinator.
Competencies
Problem Solving and Decision Making.
Organizational and planning skills.
Team player.
Collaboration.
Technical Learning.
Customer focus.
Flexibility and ability to adapt to changing conditions.
Ability to prioritize tasks in a fast-paced environment.
Ability to interact with all members of the organization.
Current Contingent Workers apply
*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.
A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
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