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Wix QA Production 
Ukraine, Kyiv 
706043559

25.06.2024

Monday - Friday, 1 PM - 10 PM

  • Investigate, escalate, and prioritize complex production issues

  • Provide Wix users with technical solutions to their problems via email, or phone and remote control sessions if needed for complex cases.
  • Understand and deliver the user’s perspective to R&D and product teams

  • Work closely with the development team to deploy fixes when needed

  • Collaborate with product and R&D on features and processes

  • Influence the way we support users and improve processes to make sure the experience for our users is the best possible