Wix QA Production 

Ukraine, Kyiv 

706043559

Monday - Friday, 1 PM - 10 PM

• Investigate, escalate, and prioritize complex production issues

• Provide Wix users with technical solutions to their problems via email, or phone and remote control sessions if needed for complex cases.

• Understand and deliver the user’s perspective to R&D and product teams

• Work closely with the development team to deploy fixes when needed

• Collaborate with product and R&D on features and processes

• Influence the way we support users and improve processes to make sure the experience for our users is the best possible