Western Digital Trade Operations Specialist 

Malaysia, Penang 

703451690

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Review and release transaction on system hold – Review and analysis the reason for holds and follows the necessary escalation paths and release transaction holds
• Customs Compliance: Ensure all import/export transactions are in compliance with local, national, and international customs regulations. This includes accurate tariff classifications, duties, taxes, and adhering to import/export requirements.
• Documentation Management: Prepare, review, and submit all necessary customs documentation, including commercial invoices, packing list, bills of lading, certificates of origin, and other relevant documents required for customs clearance.
• Coordination with Internal Departments: Liaise with internal teams, shipment requestors to facilitate the timely release of shipments and resolve any issues or discrepancies that arise during the clearance process.
• Risk Management: Identify potential compliance risks or issues in shipments, customs documentation, or processes and take corrective actions to mitigate risk and avoid penalties or delays.
• Import/Export Process Improvement: Recommend and implement process improvements to streamline Logistics operations, reduce TAT, and improve efficiency in the supply chain.
• Collaboration: Work closely with logistics, procurement, and business partners teams to ensure smooth movement of goods across borders and to resolve any customs-related issues that may arise.

3-4 years of hands-on experience in customs operations, import/export documentation, or international trade. Knowledge of HTS & ECCN is a plus.

Technical Skills:

• Knowledge of INCOTERMS, Customs regulations, and compliance requirements.
• Strong understanding of import/export documentation, including commercial invoices, packing lists, certificates of origin, etc.
• Proficiency in Oracle GTM software.

Communication:Strong written and verbal communication skills for interacting with customs authorities, vendors, and internal stakeholders.

High level of accuracy and attention to detail when processing documents and ensuring compliance with complex regulations.