Palo Alto Senior Resource Manager 

Singapore 

703411889

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Capacity Planning & Forecasting - Own the resourcing model, aligned to pipeline and bookings; partnering with Services Sales and PMO to optimize the allocation and utilization of resources.
• Stakeholder Interlock - Collaborate with Technical Services Leaders, Project Managers and other stakeholders to ensure alignment on business model, resource management strategies and address resource-related issues, and facilitate effective communication
• Resource Optimization - Development and implement solutions focused on planning, forecasting resources needs and monitoring resources utilization to ensure the accuracy of resource availability.
• Vendor Management - Manage the JAPAC Technical Services Vendors by putting in place governance structures to track vendor performance. Leverage vendors to address both short and long term capacity gaps via existing or new vendors. Manage the onboarding process of new suppliers
• RMO Governance - responsible for providing stakeholders with analytics and business insights that support leaders in making quick business decisions. Analyze data to identify areas for improvement, and provide recommendations to accelerate revenue and maximize margin
• Skills Inventory Management - responsible for ensuring skills are maintained and updated in the PSA tool on a consistent quarterly basis as this is critical for ensuring staffing of domain expertise on high-complexity projects
• Process Improvements - continuously assess and provide recommendations for improvement to resource management processes, methodologies, and tools to enhance efficiency and effectiveness

Your Experience

• PS Resource Management experience in a High Tech Software company
• Strong understanding of resource management principles and best practices
• Excellent communication, interpersonal, and conflict resolution skills
• Proficiency in resource management software and tools
• Analytical & problem-solving skills, with the ability to make data-driven decisions
• Ability to manage multiple projects and priorities simultaneously
• Strategic thinking and business acumen
• RMCP Certification a Plus

All your information will be kept confidential according to EEO guidelines.